Who we are
to The Natural Health Practice References to “our
Website” or “the Website” are
Your Personal Data & Confidentiality
The Natural Health Practice is registered
under the Data Protection Act 1988 and observes
the code of practice covering the use of personal
data as outlined in this act.
What information we collect and how
The information we collect via the Website
1. Any personal details you knowingly provide
us with through forms and our email, such as
name, address, telephone number etc.
2. In order to effectively process credit
or debit card transactions it may be necessary
for the bank or card-processing agency to verify
your personal details for authorisation outside
the European Economic Area (EEA). Such information
will not be transferred out of the EEA for
any other purpose.
3. Your preferences and use of email updates,
recorded by emails we send you (if you select
to receive email updates on products and offers).
4. Your IP Address, this is a string of numbers
unique to your computer that is recorded by
our web server when you request any page or
component on the Website. This information
is used to monitor your usage of the Website.
5. Data recorded by the Website, which allows
us to recognise you and your preferred settings,
this saves you from re-entering information
on return visits to the site. Such data is
recorded locally on your computer through the
to reject, or warn you before downloading cookies,
information regarding this may be found in
your browsers ‘help’ facility.
The table below explains the cookies we use and why.
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.
Click here for an overview of privacy at Google
These cookies are used to maintain the user session and don't store any personal info
These cookies are used to maintain the basket session within AbleCommerce. They also contain no personal information or information about the order.
What we do with your information
Any personal information we collect from this
website will be used in accordance with the
Data Protection Act 1998 and other applicable
laws. The details we collect will be used:
1. To process your order, to provide after
sales service (we may pass your details to
another organisation to supply/deliver products
or services you have purchased and/or to provide
2. In certain cases we may use your email
address to send you information on our other
products and services. In such a case you will
be offered the option to opt in/out before
completing your purchase.
We may need to pass the information we collect
to other companies for administrative purposes.
We may use third parties to carry out certain
activities, such as processing and sorting
data, monitoring how customers use the Website
and issuing our e-mails for us. Third parties
will not be allowed to use your personal information
for their own purposes.
You have the right to request a copy of any
information that we currently hold about you.
In order to receive such information please
send your contact details including address
and payment of £10 to cover administration
expenses to the following address:
The Natural Health Practice
14 St Johns Road
Any other websites which may be linked to by
our website are subject to their own policy,
which may differ from ours.