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In these Terms and Conditions “we, our, us, The Natural Health Practice” refers to “The Natural Health Practice”.


By accessing the content of www.naturalhealthpractice.com (“the Website”) you agree to be bound by the terms and conditions set out herein and you accept our privacy policy. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately.

You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.

You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.


The Natural Health Practice reserve the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement.

The Natural Health Practice have complete discretion to modify or remove any part of this site without warning or liability arising from such action.


The Natural Health Practice will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website.

Nothing within this Agreement will operate to exclude any liability for death or personal injury arising as result of the negligence of The Natural Health Practice its employees or agents.


All intellectual property of The Natural Health Practice such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of The Natural Health Practice.

By using the Website you agree to respect the intellectual property rights of The Natural Health Practice and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.


The sale, promotion or listing of the Natural Health Practice brand on third party sites such as Amazon (both market place and direct) and ebay, is not permitted.

Under the terms, the sale, promotion or listing of the Natural Health Practice brand will only be authorised via agreed routes / partners. All organisations / businesses wishing to promote the Natural Health Practice brand will be required to gain authorisation from the Natural Health Practice or one of its authorised distributors to do so, and such authorisation may be limited to the agreed business premises and / or web addresses.

Failure to follow this procedure will result in the withdrawal of authorisation to promote the Natural Health Practice brand and the cessation of supply of Natural Health Practice products to that business.

You must ensure that the information you display on your website and within your business in general is up to date and accurate, and conforms to all labelling / claims legislation at all times.

Any businesses with websites that are still displaying inaccurate information or are still promoting the Natural Health Practice brand on Amazon may have their supply terminated.


www.naturalhealthpractice.com allows users to access health related information that is provided by us and third party content suppliers. The information provided on the www.naturalhealthpractice.com Web Site is for general informational purposes only. None of the information provided on the www.naturalhealthpractice.com Web Site constitutes, directly or indirectly, the practice of medicine, the dispensing of medical services, a professional diagnosis or a treatment plan.

The information on the www.naturalhealthpractice.com Web Site should not be considered complete nor should it be relied on to suggest a course of treatment for a particular individual. You should not rely on information provided on the www.naturalhealthpractice.com Web Site as a substitute for personal medical attention, diagnosis or hands-on treatment. You should never disregard medical advice or delay in seeking it because of something you have read on the www.naturalhealthpractice.com Web Site.

If you have any health care related concerns, please call or see your physician or other qualified health care provider. Never discontinue treatment or medication without first consulting your physician, clinicians or therapists.

The Natural Health Practice Limited does not make any representations or warranties as to the opinions or other service data you may access, download or use as a result of the use of this Site. Nor does The Natural Health Practice Limited make any warranty that the content contained on the site satisfies government regulations requiring disclosure of information on prescription drug products.


Every care has been taken to ensure that all product descriptions and specifications are correct


In accordance with the distance selling Regulations 2000, customers have the right to cancel their order within seven days


Telephone: 0845 88 00 915
International Tel: +44 1892 507598
UK Fax: 08705 329255
International Fax: +44 1892 515914
Opening Hours: Mon-Fri : 9am -5pm sat/Sun  Closed
Order Online: www.naturalhealthpractice.com  Please note that orders will be processed during office opening hours only
Write to us:
The Natural Health Practice
14 St Johns Road
Tunbridge Wells
 United Kingdom


UK  All orders over the value of £77 are delivered 1st Class Royal Mail or courier depending on weight, and will be delivered free of charge. Orders under £77 are charged at £4.97

Southern Ireland and Europe  5-7 working days £6.50 (may vary dependant on exact address)

Rest of World  10-14 working days  Price dependant on weight and country


We will ship to any country  worldwide. However you are responsible for any extra shipping charges and all taxes/duties imposed by your country. If you are not in the UK and are concerned about possible taxes/duties, please contact us regarding the shipment of goods to your country.

Depending on which country you live in, you may be required to pay TWO shipping related charges:

1.       The first fee is paid to us. The fee is a flat rate of 15% for shipping and handling by NHP to Europe and 30% for shipping and handling to all other countries.

2.       A second fee may or may not be charged by your country for taxes/duties for importing your orders into your country. If you are concerned about these possible extra charges, before you place your order, please check with your government tax agency to figure out if you will need to pay any fees for buying products that are shipped to you.


Returns and refunds will only be accepted within 14 days of receipt of item, and the goods must be unopened and in a resalable condition.

We do not offer returns or refunds on tests or Tinctures. Tinctures will only be sold to patients of the Glenville Nutrition Clinic who have had an appointment within the last 12 months. This is due to the potency of the ingredients.

Damaged goods: If your order arrives damaged, please contact us for a replacement and we will provide you with the FREEPOST address


All included in this site are subject to VAT at the standard rate, currently 20%. This excludes books, which are zero rated for VAT. All goods supplied overseas to countries to countries where VAT is not chargeable, VAT will be deducted as appropriate.


The Natural Health Practice Ltd, Company Reg No 034542408, VAT No 702 8704 50
Registered office - 14 St Johns Road, Tunbridge Wells, Kent TN4 9NP United Kingdom


The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.


If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.


This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.

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